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A dirty air filter can increase your energy bill by 5-15%. In a Corpus Christi summer, that’s $20-50 extra per month.
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Common HVAC Questions in Corpus Christi
The fastest way to reach us is to call directly at (361) 947-1800. During business hours, a real person answers the phone, not an automated system that makes you press buttons and wait on hold. For emergencies after hours, the same number connects you to our on-call technician who can dispatch help quickly. If your situation isn’t urgent, you can also fill out the contact form on this page and we’ll respond within a few hours during business days. Email and form submissions are great for scheduling routine maintenance or requesting an installation estimate, but if your AC just died on a Saturday afternoon in July, pick up the phone.
For scheduled service visits and installation consultations, we typically book appointments Monday through Saturday during daytime hours. The exact times depend on our workload and technician availability, but we try to accommodate your schedule as much as possible, including early morning or late afternoon time slots when needed. For emergencies, we’re available 24 hours a day, 7 days a week, including weekends and holidays. An AC failure doesn’t wait for Monday morning, and neither do we. If you have a true emergency where your system has completely failed or poses a safety concern, call us any time.
We charge a diagnostic fee for repair calls. This fee covers the technician’s trip to your home, the time to inspect your system, and the expertise to accurately diagnose the problem. We believe in being upfront about this fee when you schedule so there are no surprises. If you choose to proceed with our recommended repair, we waive the diagnostic fee entirely and apply it toward the cost of the work. This approach keeps everyone honest. We’re not incentivized to push unnecessary repairs just to avoid eating a free trip, and you’re not paying for a diagnosis on top of the repair. For installations and estimates on new equipment, there’s no charge. We’ll come to your home, assess your needs, and provide a detailed quote at no cost.
For routine maintenance like a tune-up or system inspection, a few days’ notice is usually enough to get an appointment within the same week. During peak summer months when everyone’s AC is struggling, wait times may be longer, so scheduling your tune-up in spring before the rush is smart. For new installations and system replacements, we recommend scheduling one to two weeks in advance. This gives us time to order equipment, coordinate with our team, and ensure we have everything we need for a smooth installation day. If you have a true emergency, we’ll work you into the schedule as quickly as possible regardless of how busy we are.
A little preparation helps the visit go smoothly. Make sure there’s a clear path to your indoor unit, which is often in a closet, garage, or attic. If it’s in the attic, ensure the access door is accessible and there’s room for our technician to climb up with tools. Clear any clutter or storage boxes away from the unit. For the outdoor condenser, make sure we can reach it without obstacles and that pets are secured if they roam the yard. Know the approximate age of your system if you can. Check for any documentation, warranty information, or records of previous service. If you’ve noticed specific symptoms like unusual sounds, smells, or performance issues, be ready to describe them. The more information you can share, the faster we can diagnose the problem.
Yes, we offer emergency HVAC service 24 hours a day, 7 days a week, including weekends and holidays. If your AC fails during a summer heat wave, your heater stops working during a winter cold snap, you smell gas near your furnace, or you have any other urgent HVAC issue that can’t wait, call us at (361) 947-1800. Our on-call technician will respond and either walk you through immediate steps over the phone or dispatch service to your home. We understand that HVAC emergencies don’t follow business hours, and we’re committed to being there when our community needs us most.
We accept cash, personal checks, and all major credit cards including Visa, MasterCard, American Express, and Discover. For larger purchases like new system installations, we offer financing options for qualified customers. Financing allows you to spread the cost over time with manageable monthly payments. We can discuss payment options when we provide your estimate or when service is completed. Our technicians carry mobile payment processing, so you can pay with a credit card on site without any hassle.
For work that only involves the outdoor unit, such as a condenser coil cleaning or outdoor inspection, we can often complete the service while you’re away as long as we can access the equipment. Just let us know in advance and confirm there are no locked gates or loose dogs that would prevent access. For any work that requires entering your home or accessing the indoor unit, someone 18 or older needs to be present to let us in and authorize any repairs or recommendations. We can work with your schedule to find a time that works. If you need to leave during a longer job, just discuss it with the technician and make arrangements.
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